How to Help a Friend or Colleague

You don’t have to be a professional to support a person who has been impacted by sexual harassment, sexual assault, stalking, or relationship abuse (SVSH). A survivor’s community can play an important part in supporting healing from traumatic events. Often the best support comes from a friend or family member.

The Do’s and Don’ts of How to Respond

Do

  • Recognize that experiences of SVSH are disempowering. Follow the survivor’s lead and respect their choices. They are the expert about their experiences.
  • Prioritize the survivor’s safety, whatever that means for them.
  • Understand that the most dangerous time for a person in an abusive relationship is when they atempt to leave.
  • Validate and affirm all feelings, even those that seem extreme or confusing to you.
  • Demonstrate that you believe them, by avoiding questions or comments that imply the survivor is at fault.
  • Show empathy and caring about the survivor’s experience, even if you aren’t sure of all the facts.
  • Listen actively and non-judgmentally. You don’t need to know the details to provide support.
  • Ask what kind of support would be helpful. Offer choices, resources and support the survivor in seeking out and exploring options.
  • Familiarize yourself with confidential resources on and off campus.
  • Offer to connect your loved one with CARE.
  • Respond in a calm manner, avoiding over-reaction.
  • Practice your own self-care, maintain boundaries, and seek support for yourself.

Don’t

  • Don’t be directive. Don’t pressure the survivor into making decisions they are not ready to make.
  • Don’t tell the survivor to be more assertive or to engage in confrontation.
  • Don’t call the police or make a report without the survivor’s permission.
  • Don’t expect or assume the survivor will react in any particular way.
  • Don’t define an experience as SVSH or rename the experience as something else.
  • Don’t express doubt and don’t investigate their experience.
  • Don’t ask “why” questions, or probing questions, and don’t ask that they recount the experience. You don’t need to know the details of what happened to be able to provide support.
  • Don’t focus on details such as their behavior, appearance, and/or location of where the harm took place.
  • Don’t admonish, shame, or blame someone who stays in an unhealthy relationship or remains in contact with the person who has caused them harm.
  • Don’t become offended or angry if the survivor doesn’t want support.
  • Don’t compare or measure against your own experiences.

What to Expect

Everyone’s situation and reaction will different. There is no “right way” to respond to a traumatic event, however, there may be some common experiences.

Possible Impacts of SVSH

  • Self-blame, guilt, shame, worthlessness, low self-esteem
  • Shock, denial, confusion
  • Fear, not wanting to leave the house, social isolation
  • Depression, despair, hopelessness, feeling like no one can help, suicidal thoughts
  • Easily becoming triggered, irritable, or upset by seemingly “small” things
  • Hypervigilance: increased alertness, fear, or paranoia
  • Hyperarousal: easily startled, anxious, angry, in physical pain
  • Hypoarousal: disassociated, fatigued, emotionally or physically numb
  • Consumed: only wanting to talk about the traumatic events, difficulty concentrating
  • Anger, blaming others, frustration with support systems
  • Constant feeling of being watched or being unsafe
  • Maldaptive coping techniques: substance use, self-harm, isolation
  • Post traumatic symptoms: intrusive thoughts, nightmares, flashbacks
  • Inability to concentrate, forgetfulness
  • Somatic symptoms: changes in sleeping and eating, energy level, exacerbation of stress-related disabilities and health problems, hair loss, digestive problems, lowered immune system, fatigue.

Adapted from UC Berkeley, PATH to Care Center